Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
Parcel Delivery using Couriers, Free Delivery within Nairobi,
Riders
Do You Ship Internationally?
Yes we do ship internationally
How Long Will It Take To Get My Package?
within Kenya – 24hrs – 48hrs
internationally within 4 working days
PAYMENT
What Payment Methods Are Accepted?
MPESA, BANK(debit only)
Is Buying On-Line Safe?
yes it is safe
Order & Retunrs
How do I place an Order?
Add the items you want to buy in the cart and check out, we shall receive your order and ship it to you
How Can I Cancel Or Change My Order?
you can call our hotline number to change the details of an order or cancel an order
Do I need an account to place an order?
at the moment NO
How Do I Track My Order?
You are given all the details by the store of your shipping details and the rider to access you
How Can I Return a Product?
We do not accept returns, only on special occasions
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